Logistics Sales Representative – Durban
To maintain, develop and generate sales for our Logistics division in South Africa, in the following business departments; Transport & Warehousing.
- Sales Generation
Responsible for developing new client base and securing additional business and market share from existing clients.
Improve business development process for specific services and products with strong sales engagements.
Preparing RFQ, tender documents, sales presentations for potential new clients.
Keeping abreast with market trends, changes & forthcoming developments.
Prepare and maintain records of sales leads and progress of finalisation.
Develop and implement sales strategies and sales campaigns to take advantage of market opportunities.
Capitalise on value creation opportunities by working closely with the Operations Management Team to develop creative workable solutions
to customer needs.
Compile list of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads,
trade shows, internet Web, and other sources.
Travel throughout assigned territory to call on regular and prospective customers.
Quote on pricing and credit terms and prepare sales contracts for orders obtained.
Increase sales with existing customer base.
Achieve the relevant sales budget and targets.
Visit prospective customers to promote new business and obtain contracts for services.
Deliver sales presentations to key clients.
Ensure contracts are utilized for all new accounts to protect the business and mitigate risk.
- Customer Relationship Management
Build strategic relationships with key contracts and business organisations to understand opportunities for creating value sales & marketing,
consulting with and providing solutions to clients regarding Warehousing and Road Transport Distribution Services.
Facilitate regular meetings with clients and relevant staff to evaluate performance and receive updates from clients on challenges and future
Keep customers informed about any issues arising that influence deficiencies regarding the execution of orders/contracts.
Continuous improvement of the customer relationship.
Attend to customer needs.
Receive and handle all customer complaints within 48 hours.
Follow up visits to new and existing clients.
- Administration and Reporting
Assist in preparing annual budget and monthly management reports for the Management Team.
Completing of service contracts forms.
Conducting pre-contracts liaison with customer and may participate in negotiation with key customers regarding contracts and conditions.
Review potential changes in scope of contract and advise management and customers of potential impact changes.
Review accounts to identify problems, such as overdue accounts, proposed changes in pickup and delivery schedules, failure of shipper
Report on sales, weekly and monthly, potential customers, new business secured.
Prepare periodic sales report showing sales volumes, potential sales, and areas of proposed client base expansion.
Analyses marketing programs and adjust strategy and tactics to increase effectiveness.
Plans and conducts market research to identify opportunities for increased sales.
And any other duties/tasks relevant to the position as delegated by Management
Knowledge & Skills Requirements:
- Detailed operational understanding of Warehousing & Transport.
- Good understanding of Clearing & Forwarding advantageous.
- Good interpersonal communications skills.
- Excellent organizational skills.
- Confident approach to new business and professional presentations.
- Result driven.
- Energetic & self-motivated.
- Excellent Customer Relationship Management Skills.
- Experience in a sales environment developing logistics on a Warehousing and Transport base.
- MS Office and excellent MS PowerPoint Skills.
- Matric/Grade 12.
- Tertiary Qualification in Supply Chain Management/Logistics would be preferable